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Case 6-1 Olivia Works as a Network Manager for a Financial

question 6

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Case 6-1 Olivia works as a network manager for a financial services company. Part of her job is to manage software purchases and installation. When verifying that software is being used and distributed within the terms of the license, Olivia would be most concerned about ____.


Definitions:

Wants and Needs

The distinctions between the desires for non-essential items (wants) and the basic requirements necessary for survival or basic well-being (needs).

Social Audits

A formal evaluation of an organization's social, ethical, and environmental performance.

Business Surveys

Research tools used to collect data and insights from businesses on various economic, marketing, or industry-specific topics.

Customer Satisfaction

Customer satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectation.

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