Case 13-1 Kiyo Works at a Coffee Shop

question 31

Multiple Choice

Case 13-1 Kiyo works at a coffee shop. Lately, employees have been forgetting to complete some important tasks before closing. She needs to create a sign on a regular sheet of paper that lists the store's closing procedures. The steps must be followed in order and the sign must be easy to read. Which format should Kiyo use for listing the steps of the closing procedures?

• A) Numbering
• B) Star bullets
• C) Round bullets
• D) None

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Definitions:

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A characteristic of individuals who prefer outcomes with uncertain prospects over those with certain but possibly lower outcomes, often willing to take more risk for the chance of higher rewards.

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A type of insurance coverage that provides income in the event a worker is unable to perform their job due to a disability.

Fair Bet

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Expected Utility

A concept in economics and decision theory that represents the average of all possible outcomes under uncertainty, weighted by their respective probabilities and the utility or satisfaction each outcome provides.