If a Customer Needs Immediate Assistance or Has a Complaint

question 30

Multiple Choice

If a customer needs immediate assistance or has a complaint, then the reply should be within ____.

• A) 5 minutes
• B) 30 minutes to 3 hours
• C) 5 to 10 hours
• D) 24 hours

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Definitions:

Interest Rates

A charge, calculated as a percentage of the principal, demanded by a lender from a borrower for assets' usage.

Disposable Income

Income that remains for saving or spending after direct taxes (such as income tax) have been deducted from an individual's earnings.

Saving

The process of setting aside a part of current earnings for future use.

Interest Rate

Interest Rate is the cost of borrowing money, typically expressed as a percentage of the amount borrowed, affecting savings, investment, and consumer spending.