Instructions: Identify the Following

question 35

Short Answer

Instructions: Identify the following. Be as specific as possible, and include names, dates, and relevant facts as appropriate. Be sure to explain the significance of the person or term.
Gabriel Prosser

---

Definitions:

Strategic Buffer

A tactic or method used in communication to mitigate potential negativity or soften the delivery of a message.

Bad-News Message

A type of communication that delivers unfavorable or disappointing information to the recipient.

Indirect Claim Message

A communication approach that presents a complaint or request in a less confrontational manner, typically by explaining the context and significance before stating the actual claim.

Claim Message

A communication that makes a request for action or change due to dissatisfaction or a discrepancy.