Which of the Following Is a Good Practice When Working

question 30

Multiple Choice

Which of the following is a good practice when working with a customer on site?

• A) if a customer has a document on the screen, it's okay to read it
• B) limit use of your cell phone to work-related calls
• C) since you are there to help, it's okay to use the customer's phone for important calls
• D) inform the user that if you have to leave while they make a phone call, they will have to pay more

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Definitions:

Limbic System

A complex system of nerves and networks in the brain, involved with the control of emotions and memory.

Temporal Lobe

A region of the cerebral cortex in the brain associated with processing auditory information and encoding memory.

Brain Injury

A physical trauma to the brain that can lead to various temporary or permanent impairments in cognitive, physical, and emotional functions.

Genetic Factors

Refers to the hereditary elements inherited from parents that influence various aspects of an individual's physical and behavioral traits.