What Would Be the Most Effective Action by the Home

question 1

Multiple Choice

What would be the most effective action by the home health coordinator when interacting with an unpaid caregiver?

• A) Tell him or her to call the agency if he or she needs any further assistance.
• B) Leave him or her entirely on his or her own so as not to interfere with the care he or she provides.
• C) Critique care to improve its effectiveness.
• D) Be generous with positive feedback.

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Definitions:

Employer

An individual or organization that hires and pays people to perform specific jobs or services.

Employees

Individuals who are hired by a company or another person to perform work in exchange for compensation under a contract of employment, whether oral or written.

Human Capital

The collective skills, knowledge, and experience possessed by an individual or population, viewed in terms of their value to an organization.

Training

The process of enhancing the skills, capabilities, and knowledge of employees for the purpose of improving job performance.