When You Demonstrate Effective Attending Behavior, Clients Usually _________________________

question 15

Multiple Choice

When you demonstrate effective attending behavior, clients usually _________________________.

• A) become happier.
• B) talk more freely and respond more openly.
• C) ask more questions.
• D) let you speak about your personal experiences.

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Definitions:

Fixed Manufacturing Overhead

The total of all production costs that do not change with the level of production output, such as salaries of managers, rent, and property taxes.

Variable Costing

Variable Costing is an accounting method that only assigns variable costs to inventory, treating fixed costs as period expenses.

Contribution Margin

The amount remaining from sales revenue after variable costs have been deducted, indicating how much contributes to covering fixed costs.

Total Gross Margin

This is the difference between sales revenue and the cost of goods sold, before deducting administrative and selling expenses.