According to Ivey, Ivey, and Zalaquett, Attending Behavior Have Predictable

question 12

Short Answer

According to Ivey, Ivey, and Zalaquett, attending behavior have predictable results in client conversation. What would you expect to see clients doing as a consequence of your effective listening?  Would this be the same for clients from different ethnic or cultural backgrounds?

---

Definitions:

SEC

The U.S. Securities and Exchange Commission, a federal agency responsible for enforcing federal securities laws and regulating the securities industry.

Civil Suit

A legal proceeding in which one party sues another for a wrong that does not involve criminal sanctions, seeking remedies such as damages or specific performance.

Misleading Statement

Information or assertions that are deceptive, untrue, or create a false impression.

Issuer

An entity that offers securities for sale to the public, typically companies issuing stocks or governments issuing bonds.