When You Demonstrate Effective Attending Behavior, Clients Usually _________________________

question 15

Multiple Choice

When you demonstrate effective attending behavior, clients usually _________________________.

• A) become happier.
• B) talk more freely and respond more openly.
• C) ask more questions.
• D) let you speak about your personal experiences.

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Definitions:

Variable Cost

Costs that vary directly with the level of production or service volume, such as raw materials and direct labor expenses.

Net Present Value

The difference between the present value of cash inflows and the present value of cash outflows over a period of time, used to assess the profitability of an investment.

Monthly Interest Rate

The percentage of interest that is charged or earned on a loan or investment over a month.

Materials Requirements Planning

A system used in manufacturing to calculate materials needed for production, ensuring the right materials are available at the right time and in the correct quantities.