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The following questions require you to identify what type of focus the interviewer is using in the reply to the following client statement.
"I'd like to buy a new car. But I'm not sure if I can afford it. The ones I have been looking at seem terribly expensive. But then, I have a large family and could use the space. But will they be dependable? And what about gas mileage? What do you think I should do?"
Identify the kind of focus by its letter.
-___John, it sounds as if you are pretty anxious about your decision.
Relatedness
The need to have meaningful connections with others and feeling a sense of belonging within social contexts.
Two-factor Theory
A psychological theory that suggests job satisfaction and dissatisfaction arise from two distinct sets of factors: hygiene factors and motivators.
Job Satisfaction
The level of contentment employees feel with their job, which can affect their performance, attitude, and motivation.
Advancement
Progress or promotion to a higher rank or position.
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