Imagine That You Are Talking with a Client About Emotional

question 20

Multiple Choice

Imagine that you are talking with a client about emotional child abuse. You have just confronted the client with the following statement:
"On one hand, you say you love your child, but on the other hand, you continue to put her out in the hall of your apartment, where you force her to stand for three hours in the dark. How do you put that together?"
The client's responses appear below. Which response is denial? Which is partial examination? Which is full examination, but no change? Which is a decision to live with incongruity? Which is development of newer constructs, patterns, or behaviors?
"I heard what you are saying. I want to change, but right at the moment I just can't do what I want. I tried last week; it didn't work. The divorce is getting to me. I'll do the best I can to change, but it is so hard."

• A) partial examination
• B) full examination, no change
• C) decision to live with incongruity
• D) development of new larger and more inclusive constructs, patterns, behaviors

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Definitions:

Redesigning Work Processes

The act of reevaluating and modifying the operations and procedures within a workplace to improve efficiency, productivity, and employee satisfaction.

Plant Productivity

The measure of the efficiency with which a production or manufacturing facility converts inputs into outputs.

Communication Approach

The strategies or methods employed in conveying messages or information effectively among individuals or groups.

Directive

An instruction or order given by an authority, guiding actions or strategies in a specific direction.