Empathic Confrontation Is

question 15

Multiple Choice

Empathic confrontation is

• A) a direct challenge.
• B) a harsh action.
• C) going against the client.
• D) a gentle skill.

Apply sensitivity analysis to assess changes in profit related to variations in selling prices, costs, and volume.

Determine operating leverage and its impact on profits.

Analyze profit-volume (PV) chart and its components.

Understand the concept of sales mix and its effect on company's profitability.

---

Definitions:

Operating Capacity

The maximum level of activity that a company can sustain with its current resources and infrastructure.

Out-of-pocket Cost

Expenses that require immediate cash payment by an individual or company.

Future Outlay

Potential future spending or investments that a company plans to make, which may impact its financial position.

Opportunity Cost

The lost potential gain from other alternatives when one alternative is chosen.