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Strain Is ____

question 25

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Strain is ____.

Acknowledge the significance of managing customer expectations to minimize service gaps.
Comprehend the importance of trust and confidence (assurance) in service delivery.
Grasp the necessity of understanding and meeting/exceeding customer expectations.
Understand the challenges of evaluating service quality due to its intangibility.

Definitions:

Outstanding Checks

Checks that have been written and recorded in the payer's account but not yet cashed or processed by the recipient.

Adjusting Entries

Entries recorded in the journals at the close of an accounting period to distribute income and expenditures to the period they actually took place.

Bank Reconciliation

Bank reconciliation is the process of matching the balances in an entity's accounting records for a cash account to the corresponding information on a bank statement.

NSF Check

A check that is not honored by a bank due to insufficient funds in the account of the person who wrote it; also known as a bounced check.

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