Hermann Ebbinghaus

question 56

Multiple Choice

Hermann Ebbinghaus

• A)was the first to empirically test the rules of association.
• B)demonstrated that separate nerves carry sensory and motor information.
• C)set forth the secondary rules of association.
• D)showed that irritation of a nerve was sufficient to produce a muscle contraction.

Distinguish between different conflict management strategies and their appropriateness in various situations.

Identify the external factors causing organizational change.

Understand the significance of emotional intelligence in managing conflicts.

Understand the definition and types of power within organizations.

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Definitions:

360-Degree Feedback

A performance appraisal method where an employee receives feedback from all directions - supervisors, peers, subordinates, and sometimes, clients.

Structured Feedback

A method of delivering specific, evidence-based observations and suggestions to improve performance or behavior.

Competencies

A set of defined behaviors, knowledge, skills, and abilities that are required for effective performance in a particular job role or task.

Active Listening

A communication technique that involves giving full attention to the speaker, understanding their message, providing feedback, and retaining the information conveyed.