____ Marketing Establishes a One-On-One Relationship with Prospective Customers

question 19

Multiple Choice

____ marketing establishes a one-on-one relationship with prospective customers.

• A)Tele
• B)Direct
• C)Cyber
• D)Personal

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Definitions:

Emotional States

The diverse psychological and physiological conditions that dictate a person's mood and affectivity at a given time.

Emotional Intelligence

The ability to identify, understand, and manage one's own emotions and the emotions of others.

EQ

Emotional intelligence, which refers to the ability to identify, assess, and control the emotions of oneself, of others, and of groups.

Extreme Stress

A very high level of strain or tension resulting from adverse or very demanding circumstances.