Adrian Is Having a Problem with Setting Up a New

question 6

Multiple Choice

Adrian is having a problem with setting up a new printer in his office,and he can't find the answers to his questions in the owner's manual.Which of the following resources would be the best place for Adrian to ask his questions and get targeted responses?

• A) Microblogging platform
• B) Message board
• C) Podcast subscription
• D) Social shopping network

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Definitions:

Industrial Products

Products sold primarily for use in producing other products.

Customer Service

The support and assistance provided by a company to the users of its products or services before, during, and after a purchase.

Product Guarantees

Promises made by the seller or manufacturer about the quality or lifespan of a product, providing assurance to the buyer.

Salesperson's Presentation Mix

A salesperson's presentation mix involves the combination of verbal communication, visual aids, demonstrations, and personal selling techniques used to effectively engage and persuade a potential customer.