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Businesses leverage Facebook to increase traffic to their website and increase sales.
Customer Relationship Management
A strategy for managing a company's interactions with current and potential customers, using data analysis about customers' history with the company to improve business relationships, particularly focusing on customer retention and ultimately driving sales growth.
Analyze Information
The process of examining data or information in order to draw conclusions, make predictions, or inform decisions.
Gather Information
The process of collecting data or insights from various sources to increase knowledge or make informed decisions.
In-Person Customer Interactions
Face-to-face meetings or conversations between customers and service providers, offering opportunities for personal connection and direct feedback.
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