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CASE: Your Neighbor Is Using Her Computer to Buy Gifts

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CASE: Your neighbor is using her computer to buy gifts for her teenage son. There is only one family computer and she wants to keep the gifts a surprise. She seeks out your help.


Definitions:

Job Ranking

A method of job evaluation that involves creating a hierarchy of jobs from lowest to highest based on their overall value to the organization.

Point Method

A technique used in job evaluation to quantify the value of a job's aspects or components, assigning points based on complexity, skills required, and responsibilities.

Expectancy Theory

A motivation theory suggesting that an individual's willingness to work is based on the expectation that their efforts will lead to desired performance and rewards.

Instrumentality Theory

A concept in motivation theory that suggests the perceived relationship between performance and outcomes affects motivation.

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