Negotiators Can Learn to Manage Their Own Emotions During Negotiations

question 14

True/False

Negotiators can learn to manage their own emotions during negotiations.

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Definitions:

Noise

Any unwanted sound or a distraction that interferes with the communication process, affecting the clarity of the message being sent or received.

Communications Channels

The mediums through which information is transmitted from one party to another, including verbal, written, and digital platforms.

Distraction

An event or object that draws someone's attention away from the task at hand or their intended focus.

Active Listening

The act of concentrating on the true meaning of what others are saying.