Divide

question 215

Multiple Choice

Divide.

---

Definitions:

Feelings Rules

Cultural norms dictating the appropriate emotions to be felt and expressed in various social situations.

Deep Acting

The process of managing emotions by actually trying to feel the emotions one is attempting to display, as opposed to merely acting them out.

Emotional Labor

Emotion work that is done as an occupational requirement or expectation.

Feeling Rules

Cultural norms governing the appropriate expression and management of emotions in various social situations.