Custom and Past Practice Refer To

question 25

Multiple Choice

Custom and past practice refer to:

• A)Two methods used by arbitrators to interpret cases.
• B)Interpreting cases by using precedent cases and decisions.
• C)Interpreting cases by using the contract or policy manual.
• D)Interpreting cases by considering the minutes or notes collected when the provision at issue was written or negotiated.

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Definitions:

Quantified Work Goals

Specific, measurable objectives related to work output that employees aim to achieve within a set time period.

Performance

The level at which an individual, device, system, or component accomplishes its designated functions.

Means-Ends Chain

A conceptual framework that links desired outcomes (ends) with the actions or resources (means) required to achieve them.

Higher-Level Objectives

Goals set at a strategic level that aim to achieve broader organizational visions and long-term success.