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Customer Service
Services and recommendations given by a firm to purchasers or users of its products or services.
Ease of Doing Business
The amount of effort required on the part of a customer when dealing with a firm.
Consumption Availability
The ease with which consumers can obtain and use a product or service, influenced by factors like location, supply chain efficiency, and inventory levels.
Timeliness
The ability of a company to deliver a good or service by the time a customer expects to have it available for sale or consumption.
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