At a Minimum, Your E-Commerce Web Site Must Provide an FAQ

question 36

True/False

At a minimum, your e-commerce Web site must provide an FAQ page and links to downloadable product user manuals to promote customer support and service.

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Definitions:

Graphical Presentation

The visual depiction of data using charts, graphs, or other visual aids to facilitate understanding.

Quantitative Variables

Variables that are measured on a numeric scale and can have an infinite number of values.

Scatter Diagram

A graphical representation of the relationship between two quantitative variables, with data points plotted on a two-dimensional plane.

Frequency Distribution

A summary of how often various outcomes occur in a sample of data, usually presented in a table or graph.