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Which of the Following Statements Is Incorrect

question 88

Multiple Choice

Which of the following statements is incorrect ?


Definitions:

External Clients

Individuals or entities outside an organization who use or purchase the services or products of a business.

Goodwill

A term in both accounting and general usage that refers to the established reputation of a business considered as a quantifiable asset.

Audience's Needs

The requirements or interests of the group to whom information is being communicated.

You-attitude

A communication approach focusing on the receiver’s needs and interests, emphasizing the benefits to them.

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