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Where did the first university to be founded in Europe appear in?
Calmed Down
Entering a state of relaxation after being previously agitated or excited, reducing stress or anger.
External Customer
A person or entity that purchases goods or services from a business but is not an employee or part of the organization.
Self-Esteem Trap
The circumstance that comes from taking a customer’s attack personally and letting it affect your self-esteem.
Customer's Attack
Hostile or aggressive behavior by a customer towards a service provider, often as a result of dissatisfaction.
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