Examlex
How did the experience of Enlightenment differ across social classes? Which form of creative expression (architecture, music, or literature)was most likely to reach ordinary people? Why?
Quality
The degree to which a set of inherent characteristics fulfills requirements or expectations.
Philip Crosby
An influential figure in the quality management field known for his work on improving organizational quality.
Conformance
The act of matching or complying with certain standards, rules, or norms, often to meet requirements or maintain quality and consistency.
Service Characteristics
Service Characteristics are features that differentiate services from goods, including intangibility, inseparability, variability, and perishability.
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