Which of the Following Is NOT True About Service Agreements

question 21

Multiple Choice

Which of the following is NOT true about service agreements?

• A) They enable a company or user to budget for support.
• B) The terms of service and the assistance to be provided are specified in the agreement.
• C) They are the same as warranties.
• D) Some examples of terms include fixed cost per hour and remote telephone assistance.

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Definitions:

Energy

The quantitative property that must be transferred to an object in order to perform work on, or to heat, the object, existing in various forms such as kinetic, potential, thermal, and others.

Doomsday Projections

Predictions or forecasts about catastrophic future events leading to severe disruption or destruction.

Technology

The application of scientific knowledge for practical purposes, especially in industry.

Forecasts

Predictions or estimates of future events, especially concerning weather or economic trends.