Complaints Require Mandatory Action

question 26

True/False

Complaints require mandatory action.

---

Definitions:

Zimbardo Experiment

A psychological study conducted by Philip Zimbardo in 1971 to investigate the effects of perceived power, focusing on the struggle between prisoners and prison guards in a simulated environment.

Halo Effect

A cognitive bias where one's overall impression of a person influences how we feel and think about their character.

Attracted

The state or condition of being drawn to or interested in something or someone, often in a romantic or sexual manner.

Proximity

The physical closeness or nearness of objects, individuals, or concepts, often influencing relationships, interactions, and perceptions.