Case EX 1-1 Nicole Has Not Used Excel Before and Is

question 42

Multiple Choice

Case EX 1-1 Nicole has not used Excel before and is getting used to the different pointer shapes that Excel shows, depending on the action you are taking. Nicole notices that the point changes shape to become a ____ when it is in the worksheet.

• A) white arrow
• B) thick white plus sign
• C) black arrow
• D) thick black plus sign

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Definitions:

Directive Approach

A style of therapy or counseling where the therapist provides strong guidance and advice to the client.

Empathize

The ability to understand and share the feelings of another, putting oneself in someone else’s shoes emotionally.

Systematic Desensitization

A behavioral therapy technique used to reduce phobic reactions and anxiety through gradual exposure to the feared object or situation.

Transference

A phenomenon in psychotherapy where the feelings, desires, and expectations of a patient towards significant people in their life are unconsciously redirected or applied to the therapist.