The Chart Tools Appear on the Ribbon with Three Contextual

question 13

Multiple Choice

The Chart Tools appear on the Ribbon with three contextual tabs that do NOT include ____.

• A) Design
• B) Layout
• C) Style
• D) Format

Realize the significance of the closing step as a part of the sales process, not an isolated event.

Learn the various types of closes and when to use them.

Acknowledge the importance of adapting sales strategies to meet customer needs.

Understand the role of objection handling in the closing process.

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Definitions:

Normal Debit

An account entry that increases asset or expense accounts, or decreases liability, equity, or revenue accounts, reflecting in the left column of a double-entry accounting system.

Normal Credit

In accounting, it refers to the balance side (either credit or debit) that is expected for a particular type of account; for liability accounts, equity accounts, and revenue accounts, it is typically a credit balance.

Asset

Resources owned or controlled by a company expected to provide future economic benefits.

Liability

A financial obligation or debt that a company is required to repay to another entity in the future.