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How Do You Capture Your Time Spent on an Interaction

question 18

Essay

How do you capture your time spent on an interaction using a journal entry? Also, please give an example of why you would want to do this.


Definitions:

Administered

Managed or directed by following a set of rules or principles.

360-degree Feedback System

A performance appraisal system where an employee receives feedback from multiple sources, including peers, subordinates, supervisors, and sometimes customers.

Clients

Individuals or organizations that receive services or products from another business, playing a central role in the company's market activities.

Congruence

Congruence relates to the degree of agreement, harmony, or similarity between individual desires, values, or interests and external realities or expectations.

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