Microsoft Office 2010 Is A(n) ____ of Programs

question 14

Multiple Choice

Microsoft Office 2010 is a(n) ____ of programs.

• A) application
• B) group
• C) operating system
• D) file

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Definitions:

Customer Waiting Time

The amount of time a customer waits before receiving a service or good.

Queuing Theory

A mathematical study of waiting lines or queues, focused on understanding and optimizing processes in which entities wait for service.

Waiting Time

The period during which one waits for something to happen or arrive.

Hierarchy of Authority

An organizational structure where every entity in the organization, except one, is subordinate to a single other entity.