Case INT 1-2 Brayden Plans to Use the Mail Merge

question 15

Multiple Choice

Case INT 1-2 Brayden plans to use the Mail Merge Wizard to create personalized form letters to send out to each of his clients announcing the grand opening of his new office. To start the process, Brayden would click the Start Mail Merge button on the ____ tab in the Start Mail Merge group and then click Step by Step Mail Merge Wizard.

• A) Home
• B) Insert
• C) Page Layout
• D) Mailings

---

Definitions:

Nonaction

Doing nothing in hopes that a conflict will disappear.

Distributive Bargaining

A negotiation approach in which the goals of the parties are in conflict, and each party seeks to maximize its resources.

Conflict Management Techniques

A repertoire of strategies and tools aimed at addressing and resolving disputes or disagreements in a productive and harmonious manner.

Character Assassination

An attempt to label or discredit an opponent.