Mary Lou Jacobs has requested that additional information be included in the report shown in the figure below. She has added the text Only of our guests rated the QST tour experience as either Fair or Poor to the bottom of the Word document. You need to fill the space after Only with the percentage of Fair or Poor responses from the source Excel spreadsheet. To carry out the tasks, you will need to apply your knowledge of OLE technology. 
Describe how to populate cell F20 with the description Fair/Poor and cell G20 with the sum of the data in cells G16 and G17.
Definitions:
Decoding
The process of interpreting or understanding information, symbols, or messages in communication.
Perception
The process by which individuals interpret and organize sensory information to make meaningful interpretations of the world.
Lengel-Daft Contingency Model
is a theoretical framework suggesting that the effectiveness of communication in organizations depends on the alignment between the information processing needs and the capacity of the information system.
Communication Medium
The channel or method used to convey messages or information between sender and receiver.
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