When Composing E-Mail Messages It Is Not Appropriate to Use

question 17

Multiple Choice

When composing e-mail messages it is not appropriate to use all capital letters because this is the e-mail equivalent of ____.

• A) Laughing
• B) Whispering
• C) Shouting
• D) Arguing

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Definitions:

Sales

The total amount of revenue generated from goods or services sold by a company.

Variable Cost Per Unit

The cost associated with producing one additional unit of product, which varies with the level of production.

Unit Selling Price

The amount of money charged for a single unit of a product or service.

Annual Fixed Costs

The total fixed costs incurred by a business within a year, inclusive of expenses that do not fluctuate with production or sales volume.