When Composing E-Mail Messages It Is Not Appropriate to Use

question 17

Multiple Choice

When composing e-mail messages it is not appropriate to use all capital letters because this is the e-mail equivalent of ____.

• A) Laughing
• B) Whispering
• C) Shouting
• D) Arguing

---

Definitions:

Horizontal Analysis

Horizontal analysis, also known as trend analysis, is a financial analysis technique that compares historical financial data over a series of periods to identify trends, increases, or decreases in financial performance.

Percentage Changes

A calculation that describes the proportionate change in a value over time, indicating growth or decline.

Leveraging

The use of various financial instruments or borrowed capital to increase the potential return of an investment.