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A(n) ____________________ usually appears when you position the mouse pointer on a toolbar button.
Rational Persuasion Strategy
Pursues change through empirical data and rational argument.
Legitimate Power
Legitimate power is the capacity to influence other people by virtue of formal authority, or the rights of office.
Cost-Benefit Value
The evaluation of the advantages (benefits) and disadvantages (costs) associated with a particular action or decision.
Managing Planned Change
Managing planned change involves the systematic process of implementing new methods, practices, or directions within an organization to improve efficiency or adapt to new market conditions.
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