When You Place the Mouse Pointer Over a Button or Some

question 29

Multiple Choice

When you place the mouse pointer over a button or some other element of the Word program window, what appears?

• A) ScreenTip
• B) Vertical ruler
• C) Horizontal scroll bar
• D) Ribbon

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Definitions:

Service Quality

The assessment of how well a delivered service matches the customer's expectations.

Credence Properties

Attributes of a product or service that cannot be fully evaluated before purchase and often even after use, typically related to quality or ethical considerations.

Dentistry

The medical field focused on the study, diagnosis, prevention, and treatment of diseases, disorders, and conditions of the oral cavity.

Word-of-mouth Communications

A form of unpaid promotion where satisfied customers recommend products or services to others in their social or professional circles.