COGNITIVE ASSESSMENT an Advertisement on a Web Site Touts That

question 16

Multiple Choice

COGNITIVE ASSESSMENT An advertisement on a web site touts that the software for sale enables users to enter typed text, handwritten comments, drawings, or sketches anywhere on a page and then save the page. What kind of software is this ad selling?

• A) administrative assistant training software
• B) database software
• C) note taking software
• D) information management software

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Definitions:

Customer Service Department

A division of a company responsible for handling interactions and inquiries from customers.

Capacity Analysis

An assessment process to determine the maximum level of output or production that a facility can sustain with the existing resources.

Time-Driven Activity-Based Costing

A refinement of activity-based costing that uses time as the main cost driver to allocate costs to products or services.

Order Fulfillment Department

The division within a company responsible for processing and delivering orders to customers.