COGNITIVE ASSESSMENT Which of the Following Manages Information About Customers

question 43

Multiple Choice

COGNITIVE ASSESSMENT Which of the following manages information about customers, past purchases, interests, and the day-to-day interactions, such as phone calls, email messages, web communications, and instant messaging sessions?

• A) SFA
• B) MRP
• C) CAM
• D) CRM

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Definitions:

Right to Vote

The legally guaranteed ability for individuals to participate in the electoral process, making decisions through casting ballots in public elections.

Capitalism

An economic system where private ownership and free markets govern trade and production with the primary goal of profit.

Business Enterprises

Business Enterprises refer to organizations engaged in commercial, industrial, or professional activities.

Elite Theory

posits that societal power is concentrated in the hands of a small, elite group, and that this minority makes the most important political decisions.