Which of the Following Manages Information About Customers, Past Purchases

question 18

Multiple Choice

Which of the following manages information about customers, past purchases, interests, and the day-to-day interactions, such as phone calls, email messages, web communications, and instant messaging sessions?

• A) SFA
• B) MRP
• C) CAM
• D) CRM

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Definitions:

Trustee

A person in whom property is vested in trust for another.

Illegal

Refers to actions or activities that are prohibited by law or statute.

Spendthrift Clause

A provision in a trust that prevents beneficiaries from pledging or assigning their interest in the trust's assets to creditors, offering protection from creditors' claims.

Beneficiary Protection

Legal measures or provisions that ensure the rights and interests of beneficiaries, particularly in insurance and estate matters, are safeguarded.