Examlex
Key Terms
Instructions: Please define the following key terms. Show Who? What? Where? When? Why Important?
resistance
Ethnocentric Reactions
These are responses based on the belief that one's own ethnic group or culture is superior to others.
Other Cultures
Refers to the customs, beliefs, arts, institutions, and all other products of human work and thought characteristic of a community or population different from one's own.
Effective Communication
The process of exchanging information in a way that is clearly understood by all parties, often involving active listening, clarity, conciseness, and appropriate non-verbal cues.
Barriers
Obstacles or impediments that prevent effective communication or the efficient operation of processes.
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