After Completing the TOE Chart, the Next Step Is to Design

question 27

Multiple Choice

After completing the TOE chart, the next step is to design the ____.

• A) logical layout
• B) training material
• C) user interface
• D) billing material

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Definitions:

High-Context

Communication style where most of the information is either in the physical context or internalized in the person, with little in the coded, explicit part of the message.

Low-Context

A communication style that relies on explicit, direct, and detailed verbal messages for understanding.

Active Listening

A communication technique that involves paying full attention to the speaker, understanding their message, and responding thoughtfully.

Directions Of Communication

Refers to the pathways or routes that communication takes within an organization, including upward, downward, and horizontal flows.