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Customer Service Training
Training programs focused on improving the skills and knowledge of employees in interacting with customers, aiming to enhance customer satisfaction and loyalty.
Customer-Centric Skills
Abilities focused on providing exceptional service and support to customers, ensuring their needs and satisfaction are prioritized.
Team Training
The process of training a group of individuals to enhance their ability to work effectively as a team, aiming to improve overall performance.
Behavioural Skills
Interpersonal and self-regulatory skills that enable individuals to act competently within a social context.
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