Jillian Developed a List of Desirable Job-Related Behaviours from Critical

question 32

Multiple Choice

Jillian developed a list of desirable job-related behaviours from critical incidents records.She used this list to record the number of times the desirable job-related behaviours were displayed by her employees.Which performance appraisal tool did Jillian use?

• A) critical incidents method
• B) management by objectives
• C) behaviour observation scale
• D) graphic rating scale