Most Manufacturers Store Their Technical Support Problems and Solutions in a Database

question 18

Short Answer

Most manufacturers store their technical support problems and solutions in a database called a knowledge base or a(n)______________________________ (FAQ)document.

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Definitions:

Mean Rate

The average value of a set of rates, which could be interest rates, growth rates, or any other type of change measured over time.

Expected Utility

A theory or calculation that aims at finding the utility expected from an uncertain prospect by considering all possible outcomes, their probabilities, and their respective utilities.

Standard Deviation

A statistical measurement that represents the dispersion or variability of a set of data points or values from the mean.

Mean

A measure of central tendency in statistics, calculated by dividing the sum of all values in a set by the number of values.