Examlex
The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.
Evaluation Apprehension Model
A theory suggesting that anxiety about being evaluated by others can lead to increased or decreased performance depending on the individual and the context.
Social Facilitation
The tendency for individuals to perform better on simple or well-learned tasks in the presence of others than when alone.
Discretionary Task
refers to a job or an assignment that requires personal judgment or choice in its execution, often without strict guidelines or procedures.
Process Loss
Reduction in group performance compared to individual performance, often due to coordination and motivation problems.
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