In Operations Management, Using Resources to Create Value by Providing

question 28

Multiple Choice

In operations management, using resources to create value by providing customers with goods and services that offer a better relationship between price and perceived benefits is known as _____.

• A)effectiveness
• B)efficiency
• C)throughput
• D)productivity

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Definitions:

Truthful

Being honest and accurate, without lying, cheating, or deceiving.

Non-Deceptive

Characterized by honesty and transparency, without intent to mislead or trick.

Federal Trade Commission

A U.S. federal agency established to protect consumers and promote competition by preventing anticompetitive, deceptive, and unfair business practices.

Truth In Advertising

A legal concept that obligates advertisers to be honest about their products and services in their communications.