A Customer Relationship Management (CRM)system Contains the Names and Phone

question 116

Multiple Choice

A customer relationship management (CRM) system contains the names and phone numbers of customers.Such things stored in a CRM system are part of the ________ component.

• A)software
• B)data
• C)procedure
• D)people

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Definitions:

Outbound Transportation

The movement of finished goods from a company to their destination, typically end customers or distribution centers.

Inbound Costs

Expenses related to the transportation, receipt, and handling of goods coming into a business from suppliers, including freight, storage, and labor costs.

Time To Market

The duration of time from the conception of a product until it is available for sale, with shorter times often providing competitive advantage.

Product Development

The process of bringing a new product from concept to market, involving market research, design, development, and launch stages.