Which of the Following Principles of Competitive Advantage Is Related

question 91

Multiple Choice

Which of the following principles of competitive advantage is related to process implementations?

• A) creating new products
• B) enhancing services
• C) locking in suppliers
• D) differentiating products

Appreciate the role of feedback in improving business operations.

Differentiate between internal and external customers.

Manage difficult customer interactions with a focus on de-escalation and resolution.

Acknowledge the importance of not taking customer feedback personally to protect self-esteem.

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Definitions:

Fixed-ratio

A schedule of reinforcement where a response is only reinforced after a specific number of responses, common in behaviorist psychology.

Fixed-interval

A schedule of reinforcement where the first response is rewarded only after a specified amount of time has elapsed.

Negative Reinforcer

A stimulus whose removal or avoidance following a behavior increases the likelihood of that behavior being repeated in the future.

Increases

A process or action that causes something to become larger, more numerous, or more significant.