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Relationship Marketing
A strategy focusing on building and maintaining long-term relationships with customers, rather than single transactions, to enhance loyalty and repeat business.
Brand Loyalty
A consumer’s steadfast allegiance to a brand, as evidenced by repeated purchases.
Customer Orientation
A business strategy that focuses on creating a positive experience for customers, emphasizing their needs and satisfaction.
Exceeds Expectations
A performance rating that indicates an individual or work has surpassed the set standards or goals.
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